Insurance claim triage
Fast-track simple claims, request what's missing, and send the rest to the right specialist.
Reads a first notice of loss or adjuster notes and decides the path: straight-through processing for simple, complete claims, a request for missing information, a specialist for injuries and complex cases, and special investigations when fraud indicators stack up.
Claims triage support. Decisions to deny or investigate a claim belong to licensed adjusters.
Try it live
Real calls to Jev. Pick an example or paste your own.
Pick an example or paste your own input, then run it.
Under the hood
Every question and rule, in the open. Fork it to change any of them.
What it asks
Reads claim, then asks 4 questions in one call.
- Q1ComplexityPick one
How complex is the
claim?SimpleModerateComplex - Q2Missing informationYes / no
Is information missing that's needed to process the
claim(date, location, policy number, photos, or a police report where relevant)? - Q3Fraud indicatorsYes / no
Does the
claimshow fraud indicators (an inconsistent timeline, a policy that started very recently, prior similar claims, reluctance to provide documents, or inflated values)? - Q4Bodily injuryYes / no
Does the
claiminvolve bodily injury?
How it decides
Rules run in code, top to bottom. The first one that matches gives the verdict.
- 1If Fraud indicators ≥ 0.7Special investigationsreview
- 2If Missing information ≥ 0.6Request information
- 3If Bodily injury ≥ 0.6Specialist reviewreview
- 4If Complexity is ComplexSpecialist reviewreview
- 5If Complexity is SimpleStraight-through
- ·DefaultSpecialist review
Call it from your code
Every template runs as-is with an API key, no setup: POST /api/v1/judges/claims-triage/run.
curl -X POST https://tryevally.com/api/v1/judges/claims-triage/run \ -H "Authorization: Bearer $EVALLY_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "input": { "claim": "Policy #HX-22871. On Sept 12 at about 6pm, a hailstorm cracked the windshield of the insured'\''s 2021 Honda Civic while parked at home in Austin, TX. Photos attached. Repair quote $480. No injuries." }}'More in Finance & compliance
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